Changing the Billing Period

In Acellus Academy we offer two payment plans for tuition billing periods:

Monthly – or – Annual (12 months)

Parents are able to update their billing period through the Acellus App. Once you have signed in as a parent, select “Manage Account”.

Click ‘BILLING DETAILS’.

Select ‘Change billing period’.

Adjust your billing period and save the change.

Note: the updated billing period will go into effect when your current paid through date is reached. Your account will be charged for a full year or a month depending on the period set.

• Related Articles

• Changing phone number

  To protect student records, Acellus requires parents to sign into the Parent Interface using the GoldKey Security System.  When your phone number changes, you will want to change the phone number listed in your GoldKey ID, because GoldKey may use ...

• Processing a payment

  Parents can process tuition payments through the Acellus App.  Sign into your parent account and select ‘Manage Account’. Go to BILLING DETAILS Select Make Payment. Before the payment processes, you’ll see the total based on the number of students. ...

• Disable auto-renew

  Parents may disable auto-renew at any time. This option allows the student to access the program for the remaining paid period on the account. At this point, the system will deactivate the account instead of automatically processing another payment. ...

• Reactivate a student

  If you have withdrawn or paused a student, you can reactivate them at any time through the parent portal. To do this, you’ll need to sign into your parent account through the Acellus App. Once you have signed in, select ‘Manage Account’. If the ...

• Pause/Cancel Account

  Parents may pause or cancel a student’s enrollment at any time. This option is available through the parent account. Sign in through the Acellus App, then select “Manage Account”. Use the toggle to the right of the student’s details to withdraw and ...